Bryan W York - Resume

IT MANAGEMENT PROFESSIONAL

Project Management - Networking - Customer Service - Installations & Configurations - Corporate IT Compliance - Licensing - Supervision - Integration - Training - Budgeting

Highly proficient leader with technical prowess, effective communications skills and years of experience optimizing and administering systems, developing cost-effective approaches to critical solutions. Persuasive team builder, adept at identifying opportunities and consistently achieving goals and objectives. Change agent able to build long-term relationships, facilitate projects from inception through installation and service delivery, and continually meet or exceed customer expectations and requirements.

Skills, abilities & achievements matrix core competencies

•  Extensive experience in installation, configuration, and maintenance of variety of low-end and mid-range hardware.

•  Thorough knowledge of Linux and the Microsoft Windows family of servers.

•  Extensive experience in daily management of computer room.

•  Possess in-depth experience installing and managing web servers for both internal and leased use.

•  Noteworthy projects include assisting in building a 17-node Beowulf Cluster currently in use at the Jet Propulsion Laboratory (JPL) in Pasadena , California .

•  Worked with Perot Systems, Computer Science Center , Department of Defense, Department of Education.

CAREER TRACK IT Management

2009 Pragmatic solutions, Inc. Westlake Village, CA

IT/MIS Management

Responsible for a wide range of critical IT functions in support of a high-value, complex Department of Defense project, as well as providing internal network administration and maintenance leadership. Collaborate closely with IT personnel and across the corporation to develop cost-effective technical solutions, maintain project deadlines and budgetary requirements, and ensure superior level of quality. Interface with client decision makers, and provide reports and documentation to maintain project deliverables.

•  Manage operations of 77 DOD servers. Duties include hardware and software installation and maintenance, data security, and user training and administration. Assign access appropriate to personnel requirements, and assist in troubleshooting and resolving user issues.

•  Planned and managed deployment, installation, and configuration of Red Hat ES Centos 5 Linux System to ensure full security compliance. Planned project, scheduled personnel, and ensured objectives achieved.

•  Conceptualized, developed, and implemented a global node monitoring system to ensure uninterrupted yearly 24/7 operations. Project exceeded all expectations .

•  Performed exceptionally well with full productivity immediately upon hire despite significant challenges. Quickly identified needs and developed solutions to ensure high client satisfaction and loyalty. Consistently ensured full server availability to meet tight deadlines affective millions of users.

2003-2009 Account Control Technology, Inc. Canoga Park, CA

Information Technology Manager

Fully managed all aspects of company's multi-location IT infrastructure to ensure superior level of support to all network users and ensure uninterrupted operations 24 hours a day, 365 days per year. Key duties and responsibilities included analyzing both current and long-term goals to formulate effective network strategies keeping pace with changing trends and technologies. Ensured superior level of security, and provided project management leadership for special initiatives. Reported directly to the President.

•  Responsible for training and supervising all IT personnel. Directly managed a staff of 4 application programmers, 3 web developers, and 4 personal assistants, and provided guidance and support for a 314-member call center staff across 3 physical locations. Monitored daily activities to identify areas for improvement, and provided job performance evaluations to boost morale and increase daily efficiencies.

•  Directly responsible for 24 T1/DS0/DS3 circuits for IT and outbound telecommunications, all Cisco switches, routers and switches, SYSLOG servers, Advent OpManager and Cisco PIX firewalls, application servers running Windows 2003/2000 Server, all core applications running Red Hat Enterprise Linux ES5, and Raining Data D3 DBMS Linux Database. Managed private lines (point-to-point) T1 and MPLS circuits for secure LAN cross office connects.

•  Performed electronic file transfers to and from application server and Computer Science Center and Perot Systems IBM Mainframe via VPN connection for the Department of Education.

•  Answered and compiled with SAS70 Type II audits, FISMA, IT infrastructure and security audits in order to comply with client requirements .

•  Additional duties included supporting 300+ desktop users, and ensured full virus protection across the enterprise using Sophos Enterprise Antivirus software and 99.9999% uptime for five years straight .

2001-2003 Information Management Systems, Inc. Sherman Oaks, CA

System Administrator

Combined exceptional technical cognizance with a practiced business sense maintaining, supporting, and administering Linux / Windows network encompassing 15 Linux/Unix servers and 40+ workstations. Quickly promoted from help desk position, with duties and responsibilities including automation development and implementation, network security oversight, assisting end-users with configuration and use of wide range of applications, and 24/7 troubleshooting management.

•  Updated Linux RPM and Windows security tools on all servers and workstations, and monitored daily server logs to formulate and implement improved to security and business continuity approaches.

•  Assisted end-users with application, hardware and OS training, issued and administered passwords and access levels, and identified and repaired hardware issues to ensure system operates at optimal levels.

•  Configured servers for use with proprietary IMSBasic and Forte applications for use by company clients, efficiently maintained in-house and offsite Ingram Micro, Techdata, Synnex and D&H data downloads, and developed, built and maintained automated processes to improve efficiencies and reduce required man hours.

•  Other duties included quickly answering RFQs and RFBs submitted by government, local and educational agencies, authored and submitted application requests for partner status to technology companies, including Intel, HP, Cisco, 3com and Apple, and managed licensing of IMSBasic language to end-users and dealer channels using complex company-developed key exchange validation software program.

1999-2001 J.C. Penney Company West Hills, CA

Systems Support

Provided hands-on expertise managing real-time cash register monitoring software used by company to oversee cash and credit transactions. Duties included working with technical and loss prevention managers and specialists to develop efficient installation, configuration, and maintenance strategies, and directly assisted in training users and staff members in variety of customized and off the shelf software solutions.

•  Maintained store POS and PC workstations, troubleshot and resolved issues, and worked with employees to properly execute sales transactions to organizational requirements.

1995-1999 Postal Data Services, Inc. Agoura Hills, CA

Systems Management

Team led and managed range of systems and process activities, including network maintenance, remote PC support, records management, data merges and production of various supporting documents as required. Continually monitored systems and personnel to improve business efficiencies reduce costs and meet all deadlines and management requirements.

•  Oversaw, directed and empowered both onsite and offsite data entry staff members, ensured accuracy, and provided training and assistance to improve department efficiencies.

•  Merged data with both client house and rented database systems, sorted and isolated records per client requests, and performed Coding Accuracy Support System (CASS) software on merged data field, and output data to variety of formats using modified Cobol source programs prior to client delivery.

Previous positions include

1990-1995 Transamerica Financial Services

Assistant Manager

1988-1990 Fidelity Financial Serverice

Assistant Manager